According to Jim Butler, the Department of Justice is conducting ADA sweeps on the West Coast.
Hotels are initially sent a compliance survey to complete and according to Marty Orlick, one of the top ADA defense lawyers in the country, the questions are "deceptively simple" and,
Every question on the form has been carefully drafted to elicit important information about ADA compliance.
In his blog post, Jim and Marty give some valuable advice about room class and other assorted issues. Do go over and read the whole thing.
What happens if you get a survey? Take Marty's advice and don't let it sit in an inbox, unanswered. Get good legal advice, if you haven't already, about your responsibilities to meet ADA compliance. Answer the questions honestly and completely but make sure you understand fully both the questions and your responsibilities before starting. The room class questions alone can raise issues that are often misunderstood by innkeepers.
So learn, comply, answer.
In other words, do the right thing. It's the only way.
And then let the light in. After all, you have nothing to hide.
